Reliable AI Agents
for companies that live on WhatsApp.
AI-first Agents for Support, Sales, Operations and Marketing, powered by ethical, responsible and secure AI aligned with ISO42001.
Leading companies operating with us
We create AI Agents to respond on your messaging platforms
What would you do if your company's WhatsApp gets blocked tomorrow?
The mistake is still seeing WhatsApp Business as just a normal chat. It's where you sell, support, collect and resolve. 90% of companies in LATAM use it without control: mass group broadcasts, lost chats and zero traceability that end in blocked lines.
Angry customers 😡
Conversations get lost and customers are left without answers.
Blocked lines 😫
You violated META's policies and don't know what happened.
Scattered information and sales 🫨
Isolated on sales reps' and employees' phones.
WhatsApp became the operations center of your company… but your company is still treating it like a simple chat inbox.
Fontumi turns your WhatsApp into an intelligent operations center with AI Agents
A digital ecosystem where your customers can write, call, buy, schedule, pay and solve problems from the same channel they already use every day.
Everything happens on WhatsApp
Natural and fluid conversations handled by AI
WhatsApp calls handled by AI
AI verifies receipts from NEQUI, DAVIPLATA, Bre-B, Bancolombia or MercadoPago.
Quick problem resolution using AI
mi Empresa
en línea
Fontumi One builds the infrastructure to operate this new reality.
AI leaves you the customers who are ready to buy
Ultra-fast contact, AI multi-attempt persistence and automatic qualification so your sales team focuses solely on closing deals.
Contact in < 60s
When a new lead arrives from Meta Ads, Web or campaigns, AI contacts them via WhatsApp or call in under 1 minute, before they go to your competitors.
Smart Persistence
If the lead doesn't answer the first time, Fontumi's AI executes up to 5 automated follow-ups via WhatsApp and voice calls until qualified or reactivated.
We deliver the qualified lead
AI books the appointment, qualifies the need or sends the MercadoPago payment link. Only transfers to the rep when the customer is ready to buy.
New Lead Evolution
New Lead from Facebook Google Tiktok
Lead entra vía formularios
First contact made (<45s)
Primer mensaje por WhatsApp + llamada automática
Attempt 03 · Active Cadence
Intento 1 / 12Secuencia de persistencia hasta activar interacción
How many leads are going cold in your funnel today?
78% of customers buy from the company that responds first.
One AI Agent.
Deployed Across All Your Channels.
Your customers choose how to reach you: WhatsApp, Voice Call, Web Chat, or Email. Your Fontumi AI Agent preserves context and data across all surfaces.
WhatsApp Business API
En vivo / SyncThe agent replies to text, voice notes, payment screenshots, and coordinates appointments in real time.
Hi! I need to book a slot and verify a $150 USD payment.
Hi Carlos! I verified your $150 USD transfer. Booked you for tomorrow at 10:00 AM with confirmation sent. 🚀
Unified Memory
If a customer calls after chatting, the AI remembers everything.
Channel Adaptation
Concise on WhatsApp, expressive on voice, formal on Email.
Zero Duplicate Setup
Create knowledge base once and it works across all channels.
Same platform. Your whole team. +50 WhatsApp lines.
Omnichannel platform powered by Artificial Intelligence.
Unified Multi-Agent Inbox
OmnichannelUnify corporate WhatsApp lines, Instagram, and calls. Assign chats to your team or let AI handle response 24/7.
AI Voice Agents (Voice iAgents)
AI CallingInbound & outbound automated calls with natural voice and local accents. Contact leads in <60s and transcribe calls to CRM.
Payments & Native MercadoPago
FintechClose sales with MercadoPago payment links in chat and validate bank transfers (Nequi, Bancolombia, Bre-B) via AI vision.
24/7 Scheduling & Calendar Sync
AppointmentsClients book, reschedule, or cancel appointments directly in chat. Two-way sync with Google & Outlook Calendar.
Persistence & Multi-Attempt Cadences
AutomationAutomated sequences via WhatsApp and calls following up with cold leads until conversion or response.
Mission Control & Live Metrics
AnalyticsTrack active chats, revenue generated, average response times, and AI agent performance in real time.
Unified Multi-Agent Inbox
Unify corporate WhatsApp lines, Instagram, and calls. Assign chats to your team or let AI handle response 24/7.
Chat automatically assigned to available rep with AI response suggestion.
Ready to unify your WhatsApp operations?
Cancel anytime · Setup in under 5 minutes
1st company in Colombia with ISO 42001 🇨🇴
Using Fontumi your information is secure. Your AI is responsible.
Operating on WhatsApp demands responsibility. We guarantee your customer data won't leak and the AI makes ethical, safe decisions for your business.
Official Meta Tech Provider
BSP CertifiedFontumi is officially certified by Meta as a Tech Provider to connect businesses directly, securely, and seamlessly with official WhatsApp Business, Instagram, and Messenger APIs.
Total Protection (ISO 27001)
End-to-end encrypted data, strict access controls, and zero information leaks.
Ethical AI (ISO 42001)
Our models make auditable, secure decisions aligned with your company policies.
Regulatory Compliance
Avoid fines, protect your brand's reputation, and comply with privacy regulations in LATAM.
Awards & Sponsors
Backed by Colombia's most important institutions and recognized for our innovation.
Best Startup — Fourth Industrial Revolution
Emprender SENA
Seed Capital Winner
Ministry of IT Colombia & Fondo Emprender SENA
Destapa Futuro
Bavaria Foundation
The Operating System for your WhatsApp Ecosystem
We are not just a CRM. We are the infrastructure that expands WhatsApp capabilities for your business.
| Capability | Fontumi One + WhatsApp API | WhatsApp Business App |
|---|---|---|
| Multi-agent in WhatsApp | Intelligent routing to every employee | Limited to 4 devices, no control |
| Interactive Buttons in WhatsApp | Official buttons, lists, and quick replies | Plain text only (manual) |
| AI Agents in WhatsApp | 24/7 AI that sells, schedules, and resolves | Basic auto-responders only |
| WhatsApp Calls | Manage inbound and outbound calls. | Personal calls without traceability |
| Payment Links in WhatsApp | Integrated payments with MercadoPago in +10 countries and currencies | External links or manual transfers |
| WhatsApp Flows | Interactive forms inside WhatsApp | Manual information exchange |
WhatsApp is your business ecosystem
Fontumi One gives you the power of the Official API so your operation never stops.
Plans that scale with your operational growth
Choose the plan that fits your team's size and AI needs.
STARTER
For individuals and small teams taking their first steps with a CRM.
- 3 Users
- 1 Official WhatsApp API
- Unlimited Contacts
- Custom fields
- Custom tags
- Shared inbox for WhatsApp, Instagram, Facebook and Tiktok
- Unlimited quick replies
- Unlimited chat history in your Google Drive
- WhatsApp Marketing mass campaigns
- Requires credits for WhatsApp campaigns
- Basic 5x8 email support
PRO
For growing commercial teams that need an essential toolkit.
- 5 Users (3+2)
- 1 conversational AI agent
- 5 WhatsApp Business (QR)
- Workflows and basic automation actions
- Real-time leads Integrate Meta & Google Ads
- WhatsApp Buttons interactive messages
- Reports and analytics of your Users
- 5 hours initial onboarding
DELUXE
For growing teams ready to scale with advanced tools.
- 10 Users (5+5)
- 5 conversational AI agents (1+4)
- WhatsApp Calling
- Digital Reputation with AI Google My Business, Booking
- Unlimited web forms
- 2 Process funnels
- Unlimited QR codes and tracking links
- Social Planner for posts and analytics for Facebook, Instagram, TikTok, and LinkedIn
- Professional Email Marketing Campaigns using your anti-spam domain DKIM & DMARC
- + 5 hours accompaniment
- + 6x8 video call support
ELITE 🚀
For large teams with custom workflows and enterprise-level needs.
- 10 extra Users
- Your company logo or brand on the platform
- Unlimited process funnels
- Advanced AI Studio with flows, API, and MCP server drag-n-drop builder
- VIP Dedicated Account Manager accompaniment and monthly strategic optimization session
- + 10 hours premium accompaniment
Usage and additional costs (Apply to all plans)
Plans are billed monthly to the registered credit card. Top-ups for additional consumption are added to a Wallet from which they are deducted.
PCI compliant payments through Stripe
Common Questions
WhatsApp changed how companies sell.
Fontumi One changes how they operate it.
Bring AI into every conversation and scale your operations.
Book a demo