AI-first Agents for Support, Sales, Operations and Marketing, powered by ethical, responsible and secure AI aligned with ISO42001.
Leading companies operating with us
We create AI Agents to respond on your messaging platforms
The mistake is still seeing WhatsApp Business as just a normal chat. It's where you sell, support, collect and resolve. 90% of companies in LATAM use it without control: mass group broadcasts, lost chats and zero traceability that end in blocked lines.
Conversations get lost and customers are left without answers.
You violated META's policies and don't know what happened.
Isolated on sales reps' and employees' phones.
WhatsApp became the operations center of your company… but your company is still treating it like a simple chat inbox.
Before talking about technology, let's talk about the work your team can't keep up with.
Problem
Prospects going cold, calls no one makes, forgotten follow-ups and lost opportunities.
Solution
Agents that contact prospects, qualify opportunities, answer questions and book meetings or visits.
Benefit
More opportunities handled and a more consistent sales process.
A lead messages on WhatsApp at 11pm. The agent contacts them, qualifies their interest and books the meeting before sunrise.
Problem
Overloaded teams, high response times, repetitive questions and customers with no continuity.
Solution
Agents that handle inquiries, provide information, manage requests and escalate to a human when needed.
Benefit
Faster support and greater operational capacity.
A customer asks about their order status. The agent replies instantly, checks the system and confirms the delivery date.
Problem
Manual processes, repetitive tasks, scattered information and teams wasting time copying data between systems.
Solution
Agents that execute tasks and workflows through the available integrations and permissions.
Benefit
Less manual work, more consistent processes and better use of your team.
The agent reads a payment receipt on WhatsApp, validates it against your bank and updates the invoice status.
A digital ecosystem where your customers can write, call, buy, schedule, pay and solve problems from the same channel they already use every day.
Natural and fluid conversations handled by AI
WhatsApp calls handled by AI
AI verifies receipts from NEQUI, DAVIPLATA, Bre-B, Bancolombia or MercadoPago.
Quick problem resolution using AI
en línea
Fontumi One builds the infrastructure to operate this new reality.
Ultra-fast contact, AI multi-attempt persistence and automatic qualification so your sales team focuses solely on closing deals.
When a new lead arrives from Meta Ads, Web or campaigns, AI contacts them via WhatsApp or call in under 1 minute, before they go to your competitors.
If the lead doesn't answer the first time, Fontumi's AI executes up to 5 automated follow-ups via WhatsApp and voice calls until qualified or reactivated.
AI books the appointment, qualifies the need or sends the MercadoPago payment link. Only transfers to the rep when the customer is ready to buy.
Lead entra vía formularios
Primer mensaje por WhatsApp + llamada automática
Secuencia de persistencia hasta activar interacción
78% of customers buy from the company that responds first.
Your customers choose how to reach you: WhatsApp, Voice Call, Web Chat, or Email. Your Fontumi AI Agent preserves context and data across all surfaces.
The agent replies to text, voice notes, payment screenshots, and coordinates appointments in real time.
Hi! I need to book a slot and verify a $150 USD payment.
Hi Carlos! I verified your $150 USD transfer. Booked you for tomorrow at 10:00 AM with confirmation sent. 🚀
If a customer calls after chatting, the AI remembers everything.
Concise on WhatsApp, expressive on voice, formal on Email.
Create knowledge base once and it works across all channels.
Each agent is designed for a specific job. These are some of the ones we deploy for companies like yours.
Prospecting, qualification and meeting booking.
WhatsApp, Voice, Email
More opportunities handled in less time.
FAQ answers, ticket management and routing.
WhatsApp, Voice, Email
Faster support and greater operational capacity.
Multi-attempt cadences via WhatsApp and calls until they respond.
WhatsApp, Voice
Fewer cold leads and more conversions.
Booking, reminders and conversational rescheduling.
WhatsApp, Voice, Email
Fewer no-shows and a fuller calendar.
Receipt reading, CRM updates and reconciliation.
WhatsApp, Systems
Less manual work and more consistent processes.
Answering, qualifying, booking and transferring to humans.
Voice, WhatsApp
Zero missed calls, even after hours.
A results-oriented service, not a tutorial for programming agents.
We define what task, process or opportunity your company needs to solve.
We select or configure a specialized agent, its instructions, knowledge, channels and integrations.
We set up the channels and permissions so it can execute the defined tasks.
We evaluate conversations, executed tasks and metrics. We adjust and add human supervision when needed.
Real scenarios from companies that delegated work to AI agents.
A company loses prospects because it doesn't follow up in time.
The agent contacts the lead in under 60s and persists until they respond.
More opportunities handled before they go cold.
A sales team needs to qualify and book opportunities.
The agent qualifies the interest and books the meeting automatically.
A full calendar and a sales team focused on closing.
A business receives hundreds of repetitive WhatsApp questions.
The agent replies instantly and only escalates what requires a human.
Low response times and a freed-up team.
A company needs to manage calls and continue on other channels.
The agent takes the call and continues the follow-up on WhatsApp or email.
Conversation continuity without losing context.
An operations team wants to automate tasks between systems.
The agent executes the task and updates the connected systems.
Less manual work and more consistent processes.
Omnichannel platform powered by Artificial Intelligence.
Unify corporate WhatsApp lines, Instagram, and calls. Assign chats to your team or let AI handle response 24/7.
Inbound & outbound automated calls with natural voice and local accents. Contact leads in <60s and transcribe calls to CRM.
Close sales with MercadoPago payment links in chat and validate bank transfers (Nequi, Bancolombia, Bre-B) via AI vision.
Clients book, reschedule, or cancel appointments directly in chat. Two-way sync with Google & Outlook Calendar.
Automated sequences via WhatsApp and calls following up with cold leads until conversion or response.
Track active chats, revenue generated, average response times, and AI agent performance in real time.
Unify corporate WhatsApp lines, Instagram, and calls. Assign chats to your team or let AI handle response 24/7.
Chat automatically assigned to available rep with AI response suggestion.
Cancel anytime · Setup in under 5 minutes
1st company in Colombia with ISO 42001 🇨🇴
Operating on WhatsApp demands responsibility. We guarantee your customer data won't leak and the AI makes ethical, safe decisions for your business.
Fontumi is officially certified by Meta as a Tech Provider to connect businesses directly, securely, and seamlessly with official WhatsApp Business, Instagram, and Messenger APIs.
End-to-end encrypted data, strict access controls, and zero information leaks.
Our models make auditable, secure decisions aligned with your company policies.
Avoid fines, protect your brand's reputation, and comply with privacy regulations in LATAM.
Backed by Colombia's most important institutions and recognized for our innovation.
Emprender SENA
Ministry of IT Colombia & Fondo Emprender SENA
Bavaria Foundation
We are not just a CRM. We are the infrastructure that expands WhatsApp capabilities for your business.
| Capability | Fontumi One + WhatsApp API | WhatsApp Business App |
|---|---|---|
| Multi-agent in WhatsApp | Intelligent routing to every employee | Limited to 4 devices, no control |
| Interactive Buttons in WhatsApp | Official buttons, lists, and quick replies | Plain text only (manual) |
| AI Agents in WhatsApp | 24/7 AI that sells, schedules, and resolves | Basic auto-responders only |
| WhatsApp Calls | Manage inbound and outbound calls. | Personal calls without traceability |
| Payment Links in WhatsApp | Integrated payments with MercadoPago in +10 countries and currencies | External links or manual transfers |
| WhatsApp Flows | Interactive forms inside WhatsApp | Manual information exchange |
Fontumi One gives you the power of the Official API so your operation never stops.
Choose the plan that fits your team's size and AI needs.
For individuals and small teams taking their first steps with a CRM.
For growing commercial teams that need an essential toolkit.
For growing teams ready to scale with advanced tools.
For large teams with custom workflows and enterprise-level needs.
Plans are billed monthly to the registered credit card. Top-ups for additional consumption are added to a Wallet from which they are deducted.
PCI compliant payments through Stripe
Tell us what's slowing down your sales, overwhelming your team or making your operation slower. We'll help you identify the right AI agent for your company.